Our Commitment to Accessibility
Desco Garage Door Repair is committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We work continuously to improve the user experience for all visitors and to apply the relevant accessibility standards.
Conformance Status
We strive to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the W3C. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Accessibility Features
- Keyboard navigation: All interactive elements (links, buttons, forms) can be accessed and operated using only a keyboard.
- Semantic HTML: We use proper heading structure, landmark regions, and ARIA labels to support screen readers.
- Image alt text: Meaningful images have descriptive alternative text. Decorative images are marked appropriately.
- Color contrast: Text and interactive elements meet or exceed WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text).
- Resizable text: Text can be resized up to 200% without loss of functionality.
- Responsive design: The site works on screens from 320px (small mobile) up to large desktop displays, including landscape and portrait orientations.
- Form labels: All form inputs are paired with descriptive labels.
- Focus indicators: Keyboard focus is clearly visible on interactive elements.
Phone & In-Person Service Accessibility
If our website presents a barrier, please call us directly at (339) 399-4119. We can:
- Take service requests over the phone with no online form required
- Email or mail printed materials in larger text
- Communicate via text message (SMS) instead of phone for hearing-impaired customers (reply via (339) 399-4119 SMS)
- Accommodate special access requirements at your home or business
Known Limitations & Ongoing Improvements
Despite our best efforts, some limitations may exist. We are continually working to improve accessibility. Areas under active improvement include:
- Captioning for any video content (currently no video on the site)
- Further enhancements to focus management in modal dialogs
- Additional ARIA live regions for dynamic content
Feedback & Reporting Issues
If you encounter any accessibility barrier on our website, or if you have suggestions for improvement, please let us know. We take all reports seriously and aim to respond within 5 business days.
- Email: djboom@gmail.com (subject: "Accessibility")
- Phone: (339) 399-4119
- Mail: Desco Garage Door Repair, Attn: Accessibility, 22 Washington St, Stoughton, MA 02072
Compatibility
Our website is designed to be compatible with the latest two versions of major browsers (Chrome, Firefox, Safari, Edge) and assistive technologies (NVDA, JAWS, VoiceOver, TalkBack).
ADA Compliance Statement
We are committed to providing services that comply with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act. Our facility at 22 Washington St, Stoughton, MA is accessible by appointment.